Jill joined Cleo’s customer support team in 2020. She’s grown with Cleo, transitioning into a Fraud Investigations Analyst 💙
I work as a fraud investigation analyst on the payments infrastructure team.
Essentially, our team monitors users when they enter into activity with Cleo. Our aim is to keep both our users and Cleo (as a business) safe.
I spend most of my time analyzing data using SQL, which involves lots of dashboard building and monitoring. Fraud-related data can be a bit complicated, but I’ve learned how to make it more accessible by creating or updating models using DBT (Data Building Tool), which is another valuable>
It's Murph!
I’ve definitely noticed that people who are super motivated by our mission are the people who do well here, because their passion shows in their work.
We live true to our values, so be sure to check them out.